Small businesses struggle with federal loan process, with one owner calling it a ‘damn mess’

Business owners say they have been stymied by a litany of hurdles, including a last-minute change to terms of the Paycheck Protection Program.

Can we ever eat out again? A look at the future of Boston restaurants

This much everyone is willing to predict: More tough times lie ahead for restaurants, and a good number won’t survive the pandemic.

The economic shocks from the pandemic are reaching deep into the Massachusetts work world

“It was almost like a tidal wave of businesses closing down,” said Crompton, general manager of Old Town Trolley Tours of Boston.

6.65 million file jobless claims as job market collapses under weight of coronavirus pandemic

Americans by the millions are seeking unemployment pay as the economy grinds to a halt — this week’s surge in the number of claims is double last week’s record amount. In Massachusetts, filings rose 32,610 to 181,062 on an unadjusted basis.

Latest Business headlines

Mass. business confidence plunges in March to recession-era levels

A drastic shift from boom times to tough times has dramatically soured the mood among Massachusetts employers.

TALKING POINTS

Four Massachusetts companies among a group highlighted by Goldman Sachs for fighting virus

Stories you may have missed from the world of business.

CHESTO MEANS BUSINESS

Pandemic philanthropy reaches new peak with launch of statewide fund

Donors have raised $13M for Massachusetts COVID-19 Relief Fund

Wells Fargo says cap Fed imposed in 2018 is limiting its role in small-business relief

The bank said it can’t fully meet demand from small businesses rushing to participate in the federal relief program passed in response to the coronavirus crisis.

Auto insurers return money to customers during ‘unprecedented’ driving slump

Auto insurers Allstate Corp. and American Family Insurance are returning some money to customers as widespread shutdowns across the U.S. from the coronavirus cut down on driving.

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Globe Magazine

Top Places to Work

//c.o0bg.com/rf/image_90x90/Boston/2011-2020/2018/11/14/BostonGlobe.com/Magazine/Images/intro2018tptw.jpg The 2018 Top Places to Work in Massachusetts

These 128 businesses have the happiest employees in the state. Here are sortable lists of the winners, and how we compiled them.

STAT

//c.o0bg.com/rf/image_90x90/Boston/2011-2020/2019/05/02/BostonGlobe.com/National/Images/gel.jpg Developing new antibiotics requires new incentives, experts say

The private sector is unwilling to take on the financial risk, experts say, despite desperate need.

More Business headlines

Stocks surge as virus slows in some areas

Stocks rallied Monday as investors seized on signals that the coronavirus outbreak may be peaking in some of the world’s worst-hit places.

Digital tools could speed tracking of coronavirus

The financial district in lower Manhattan was nearly deserted Monday.

When is it time to restart the US economy?

It’s way too soon to even guess, specialists say.

Telsa unveils ventilator prototype made with car parts

Made from their electric car parts, Tesla unveiled via YouTube that it had a ventilator prototype.

Andrew Lawson, 29, with his pregnant wife, Juliana, and their 2-year-old son, Vesuvianite at their home in Ocean View, Hawaii. With little money coming in, the family has had difficulty in obtaining food.

Millennials, burdened with debt, are now facing an economic crisis

Millennials, America’s youngest adults, are hard-hit facing an economic crisis.

Federal aid program for small businesses gets off to a rocky start

Small businesses had mixed results trying to apply for loans on the first day of an unprecedented and quickly arranged federal relief program, with some banks saying they weren’t ready as lenders grappled with a lack of detailed guidelines.

Two veteran CEOs risk $1.8 billion on a streaming app. In a pandemic.

They had to cancel the premiere party. But Jeffrey Katzenberg and Meg Whitman have stuck with the Monday start date of Quibi, the short-form video app for smartphones.

Saudi Arabia, Russia push on with talks for a deal to end oil price war

Russia and Saudi Arabia want the United States to join in, but President Trump has shown little willingness to do so.

Zoom’s chief executive, Eric Yuan, attended the opening-bell ceremony at the Nasdaq exchange in April of last year as the company held its initial public offering of stock on Wall Street.

As trolls invade, Zoom vows action

Zoom’s boss embarked on an apology tour to reassure users that he’s working to improve security and privacy on the videoconferencing app.

Even now, you can have some control over your finances

Harvard Business School grad Tina Hay takes a visual approach to personal finance.

THE FINE PRINT

State unemployment agency adds staff, still nearly overwhelmed

In two weeks, the Department of Unemployment Assistance increased the number of employees returning calls to 550, from 50, and it’s likely to increase again.

Stop stressing: You don’t need a 20% down payment to buy a home

Thirty-seven percent of nonhomeowners say not having enough saved for a down payment is holding them back from homeownership

Union calls for two-week shutdown after three GE workers test positive

The union at the General Electric aviation plant in Lynn is calling for a two-week shutdown after at least three of its members tested positive for COVID-19, according to IUE-CWA Local 201, which represents about 1,260 workers at the facility.

Federal aid for small business off to a slow start

Banks said they have not had much time to prepare for the flood of requests from companies hurt by the coronavirus shutdown.

TALKING POINTS

Healey asks DPU to delay natural gas rate increases for pipeline replacements

Stories you may have missed from the world of business.

Disappointing trial results may not bode well for Biogen’s Alzheimer’s drug

Boeing unveiled a voluntary worker layoff program Thursday, telling employees that it hoped to avoid

Boeing offers employees buyouts as US economy shudders

The Chicago-based aerospace giant’s resilience has been severely tested by a multipronged crisis.

When Aaron Krolik, a Times reporter, signed in to a Zoom meeting using the pseudonym

A feature on Zoom secretly displayed data from people’s LinkedIn profiles

The undisclosed data mining adds to growing concerns about Zoom’s business practices at a moment when public schools, health providers, employers, and fitness trainers are embracing the platform.

Trump says he expects Russia, Saudis to cut oil production

But the Kremlin disputed part of Trump’s tweet, leading to skepticism that a deal was imminent.

CHESTO MEANS BUSINESS

Health insurers press Congress for premium relief

The people who run the state’s three largest health insurers are already looking ahead, to the next round of federal stimulus funding.

Community newspapers were already in a tough spot. Coronavirus might destroy them

At a time when their roles as information conduits and community sounding boards are critical to fighting the pandemic, local newspapers are reeling from the economic shocks of the coronavirus.

Tufts Medical Center furloughs, cuts hours for 2,000 workers

Tufts Medical Center announced furloughs and pay cuts for 2,000 workers, part of cutbacks throughout the health care industry from the coronavirus pandemic.

Gig workers’ path to unemployment insurance unclear

Self-employed workers got the good news last week that they would be eligible to apply for unemployment — a first for independent contractors. But the bad news is: It's unclear how it will work and how long it will take for workers to get their money.

Eviction ban passes House, picks up speed on Beacon Hill

Renter protections would stay in place for 30 days after the coronavirus emergency is lifted.

Mass. health insurers offer help during coronavirus crisis

The companies, led by Harvard Pilgrim, have collectively donated millions of dollars over the last two weeks.

From MIT, a new shield against COVID virus

A plastics company is rushing to make thousands of masks designed by two academics at the Cambridge institution

Wall Street rises for first time in three days as oil gains

A sudden surge in oil prices revived beaten-down energy stocks. But, as has so often been the case in this year’s market sell-off, it took a few U-turns to get there.

Boston Scientific cuts pay for many of its 36,000 workers as revenue drops

The medical device maker also plans to make deeper cuts to the base salaries of its chief executive, Mike Mahoney, and those of its board of directors and executive committee.

VC firm Flagship Pioneering raises $1.1b for biotech startups, despite reeling economy

The Cambridge firm’s CEO says the coronavirus crisis means that such investing is more critical than ever.

Boston Fed chief warns economic hit from coronavirus could last longer than expected

In fact, Eric Rosengren doesn’t expect the economy to bounce back until COVID-19 tests are widely available and widely used.

TALKING POINTS

Working from home means smoking from home

Stories you may have missed from the world of business.

Zantac Products Should Not Be Sold or Used, FDA Warns, Citing Cancer Danger

The Food and Drug Administration on Wednesday asked companies to stop selling all forms of the heartburn drug Zantac, after concluding that a potential cancer-causing contaminant can build up in the drug when stored for long periods.

Breana Avelar (left), a processing assistant, and family members protested outside the Amazon DTW1 fulfillment center in Romulus, Mich., Wednesday. They say the company is failing to protect the health of its employees amid the COVID-19 outbreak.

Amazon’s hiring boom packed applicants into job fairs with no special precautions

Targeting 100,000 recruits, the company dusted off a holiday season hiring playbook but says it has since begun making events virtual.

Banks brace for millions of small-business loan requests as Trump coronavirus plan is put to test

Banks brace for millions of small-business loan requests as Trump coronavirus plan is put to test

US stocks tank as bleak news mounts on health, economic fronts

US stocks tank as bleak news mounts on health, economic fronts

Despite crisis, they keep on trucking to meet the demands of consumers

Even as the COVID-19 pandemic has forced a majority of people to work from home, most of the United States' 3.5 million drivers continue hauling, trying to mitigate the country's unprecedented supply chain disruptions.

A measure to stop evictions starts moving on Beacon Hill

But both housing advocates and landlords say the legislation doesn’t go far enough.

TALKING POINTS

Danaher completes acquisition of GE Healthcare’s Life Sciences division

Stories you may have missed from the world of business.

A view of the New York Stock Exchange. The Dow Jones industrial average plunged roughly 1.9 percent Tuesday, for the worst first-quarter finish of its 135-year history.

Dow caps worst-ever first quarter with a more than 400-point slide

Wall Street concluded one of its worst-ever starts to a year on Tuesday with markets staggering under trillions in losses from an economy paralyzed by the coronavirus.

Thousands of businesses flood Baker administration with inquiries over ‘essential’ list

Everyone, it seems, wanted to be on the essential businesses list: from bookstores to bike shops, pot sellers to pet groomers.

Citing coronavirus, construction unions urge a statewide halt to building projects

A group representing 75,000 Massachusetts workers says it’s impossible to ensure on-site safety.

Innovation Economy by Scott Kirsner

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Kirsner’s Innovation Economy column appears in the Boston Sunday Globe, and he contributes to the Globe’s Beta Boston website.